Dellea.biz Computer Services

• If your web browser suddenly looks different or your default search engine has changed, avoid clicking on unfamiliar pop-ups. You can often self-resolve this by navigating to your browser's settings menu, selecting "On startup" or "Search engine," and switching it back to your preferred choice like Google or DuckDuckGo.

• For Zoom audio and video bugs where family members cannot hear or see you, first ensure you haven't accidentally clicked the "Mute" or "Stop Video" buttons in the app. Next, check Windows Privacy settings to ensure desktop apps are allowed access to your microphone and camera.

• When text and icons become incredibly small and difficult to read, this is usually a screen resolution or scaling issue. You can right-click an empty space on your desktop, select "Display settings," and increase the "Scale" percentage to 125% or 150% to make reading much more comfortable.

• If your computer is stuck on a Windows update glitch, do not forcefully power it off by pulling the plug, as this can corrupt the operating system. Instead, allow it time to attempt a self-rollback, or try restarting the computer normally from the start menu to let the updates apply properly.

• For financial software like Quicken or QuickBooks experiencing printing or PDF errors, restarting the software and downloading the latest official patch from the manufacturer's website is often the safest and most effective first step to resolving the glitch.

How We Can Help: Issues regarding Windows update confusion, browser clutter, and standard software troubleshooting are easily handled via a Remote Session, meaning you don't even have to leave your home. However, physical adjustments, such as resolving microphone or camera hardware failures, and fixing display scaling for better accessibility, require an On-Site Visit so we can physically see the screen and handle the devices.